The Ethics Challenge in Public Service: A Problem-Solving Guide
Carol W. Lewis
Format: PDF / Kindle (mobi) / ePub
This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. The book serves as a valuable resource for public managers who work in a world that presents numerous ethical challenges every day. It is filled with a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous and pressured world of public service. The book also contains new material on topics such as social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more.
"The Ethics Challenge in Public Service, now in its third edition, continues to be simply indispensable for teaching public service ethics. Thoroughly updated to encompass the latest developments in the field, this new edition adds both a companion website and an instructor's website, further enhancing its value for both students and faculty."
—Guy B. Adams, Harry S. Truman School of Public Affairs, University of Missouri
"If you want to know about ethical decision making in public service, this is the book to read."
—Patricia J. Harned, president, Ethics Resource Center
"This book cuts through the rhetoric and the partisanship right to the heart of ethics in the public service; here is a smooth blend of how and why."
—Carole L. Jurkiewicz, Woman's Hospital Distinguished Professor of Healthcare Management, John W. Dupuy Endowed Professor, Louisiana State University
action for managers who work in an organizational context: individual responsibility for decisions and behavior, for what is done and how, and for professional competence. The obligations and action guides are the ethical underpinnings for doing public service. The earlier chapters expose the problems, conflicts, and claims shouldered by the public manager. Now the task, in Part Two, is to provide tools for reconciling and sorting them ethically. In these chapters, we discuss individual managers
filing charges. Though disputes concerning religious accommodation may occur with some regularity, Gillen said, this case is the first of its kind that he knows of. “The issue probably comes up a lot, but commanders might handle it in a more respectful way,” Gillen said. “You can also see that the matter is systemic because of the way the regulation is written. It acknowledges that he should not be compelled, yet it does require him to cooperate in a referral.” As for the possible burden that
would not read this in Deuteronomy 16:18–20: “You shall appoint magistrates and officials for your tribes . . . and they shall govern the people with due justice. You shall not judge unfairly; you shall show no partiality; you shall not take bribes. . . . Justice, justice shall you pursue.” More evidence of corruption’s durability comes from ancient Athens, whose citizens pledged, “We will never bring disgrace to this, our city, by any act of dishonesty or cowardice.” And one keystone of the
professionalism in a democracy. So, we begin here by examining the meaning of ethics and professionalism—a few definitions mean we talk the same language. Then we take a hard look at public service’s track record on these matters. (See Resource A for a chronology of major developments in ethics; Resource B offers readers Internet resources.) Next, we lay out our own approach to the future by drawing on professional public service’s tradition, experience, and current agenda. Our approach blends
exhausted. Before reaching for the whistle, managers are advised to answer the six questions posed in Exhibit 7.4. Are you ready to accept the consequences if you are right but fail to act? The adage, “The only thing necessary for the triumph of evil is for good men [and women] to do nothing,” synopsizes the results of everyone’s silence. Taking action means taking responsibility and showing courage. Resignation When personal integrity is, in fact, compromised (and each manager must make this