Transforming IT Culture: How to Use Social Intelligence, Human Factors and Collaboration to Create an IT Department That Outperforms
Format: PDF / Kindle (mobi) / ePub
Practical, proven guidance for transforming the culture of any IT department
As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientific and psychological research can be applied in the IT workplace to unleash a vast pool of untapped potential.
- Written by an expert on IT culture transformation
- Considers the widespread "cultural blindness" in business today, and how it can be addressed
- Draws on the author's repeated success transforming IT divisions across major corporations by applying the human factors
- Explains why social intelligence, human factors, and collaboration are the source of harmony, shared learning, mutual respect, and value creation
Employees want positive change in business, something to stop the downward spiral we are on, both financially and emotionally. Transforming IT Culture shows how the essential ingredient to any high performing IT department is a culture where employees are valued and managed to their strengths. Using the Information Technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it, this important new book reveals why Collaborative Social Systems are essential to every organization.
across the screen, stops, waves, and then exits the scene. You would think no one could miss him, but half the observers do. Why? They are doing what humans do very well: focusing on precisely what they have been asked to focus on. The human factors of productivity are the gorilla in our room, and these are equally large and waving right at us from the research. Unfortunately, the behavioral and psychological aspects of social collaboration clash with the insensitive nature of our leadership
in the preface to The Mythical Man Month that “this book is the belated answer to Tom Watson’s [IBM’s chairman] probing question as to why programming is hard to manage.” The use of the word probing relates a sense of the intensity with which Watson questioned his managers. The product development cycle that spawned the OS 360 and launched the world into standardized business computing was a bet-the-ranch effort. Going three times over budget, on a project of that size and a bet of that
inventory—the building blocks of a prior age. Notions like this are part of our management subconscious, the inherited DNA that individuals acquire as they are reared in the corporate world. As they learn and mature, they acquire a belief system that has been passed between generations of managers. Hiring remains more primitive than it should be. Many times I’ve seen “parts” ordered by engaging a recruiter who goes online and matches the “parts list” against the Internet (the parts inventory).
cuts the development time by one third; these outcomes occur only when the environment is supportive and workers are in a productive state of mind. These outcomes are meaningful to a business, often creating competitive advantage, yet you can’t track the opportunity cost of what might have been. It is lost to time. What is certain is this: In an environment that isn’t conducive to creativity, you get a basic, functional system. In an environment that is really toxic, you get failure. What
was imperative. A headlong rush forward wasn’t going to serve anyone’s needs, least of all those of our division. Figure 14.4 Strategy Phasing: Conceptual Model Figure 14.4 is illustrative. What you actually do and how you do it is based entirely on your situation. But the methodology is simple to convey and easily understood. Remember, humans have limited working memory, so keep the number of variables easy to digest. Tone Tone is powerful, so creating a positive, collaborative and prosocial